So as an aftermath to my most recent horror story dealing with Rogers, I had to call customer service to place back the block on the Internet (they took it off to try and place BBM on the account).

I have screenshots of the call length but I figured most people that deal with Rogers will believe me anyways.  The call lasted for 34 mintues and I was put on hold a record breaking 6 times!!

I don’t even know what to say anymore….the service is just so bad.   I sent a text to the customer service guy at the Office of the President asking to please cancel my second phone with them.  I am willing to hold out a little longer on my main line hoping my data and dropped calls improve.  They have a senior tech support person working on it.

I will keep you all updated and thanks for the messages of support.